Webinar: "An Introduction to the Power of Listening"
The Institute for Community College Development and Cornell University's School of Industrial and Labor Relations Extension, Great Lakes District, will partner to offer a webinar entitled:
An Introduction to the Power of Listening
Tuesday, October 18 at 2:00 p.m.- 3:00 p.m. (EST)
Cost: $100
For more information call (607) 254-2797.
Stronger, more sophisticated communication skills are essential tools for leaders of the 21st century workplace. The continuing diversity of employees, the rapid expansion of information technology and the uncertain economic conditions have created unique leadership challenges.
Expanded listening skills are now indispensable management tools. Skillful listening plays an important role in facilitating meetings, uncovering information, resolving conflicts productively, making decisions, innovating solutions, developing trust and rapport as well as mentoring and empowering others.
The webinar An Introduction to the Power of Listening offers participants an opportunity to explore the listening process, examine multiple listening styles, and learn tips in addition to learning techniques to improve their concentration and focus.
Key Topics:
Improving your listening by getting and staying focused
Understanding the listening process
Identifying multiple listening styles
Special Features:
E-learning community addresses
Individualized responses to questions by
instructor
Suggested Reading List
Who Will Benefit:
People seeking to better understand the listening process, familiarize themselves with a variety of listening styles and enhance their concentration and focus when listening.
